Senior Living Guidance & Eldercare Consulting Services for Families

Our team of Certified Senior Advisors carefully inspects locations of all sizes and at different budget levels. We meet the staff, residents, family members (when possible). State reports are reviewed to advise you of any citations or complaints issued against a particular provider. Whether it is Independent Living, Assisted Living, Memory Care or Skilled Nursing, we have the knowledge and experience to help you find the best fit.

Your Advisor will accompany you on visits to places that meet your criteria, ensure that all your questions are answered, and assist with paperwork and negotiations. The hallmark of our service commitment is that we are by your side every step of the way.

Our personalized, high-touch approach is centered around what’s best for you and your family. Depending on the market, our services may be provided with little or no direct cost, as we’re often compensated by trusted senior living communities or care providers that meet our quality standards. If any fees apply, your Advisor will always review them with you in advance—ensuring clarity, transparency, and the confidence to make informed choices.

Balancing family, work, and caregiving can feel overwhelming. We help cut through the noise so you can clearly understand your options. Together, we’ll create a step-by-step plan and connect you with trusted resources along the way.

Sometimes our families need help with navigating challenging transitions and a complex healthcare system. This can include facilitating essential conversations between family members, locating a skilled nursing facility, home care agency or caregiver selection, long distance caregiving, finding the right resources and learning how to access them, or regular visits to your loved one, providing you with peace of mind when you can’t be there.

It’s reassuring to have a knowledgeable, trusted partner who brings perspective outside the emotional dynamics of the family. Your Certified Senior Advisor can assist with research, provider outreach, paperwork, and uncovering those “needle-in-a-haystack” solutions—serving as a steady, reliable point of support when things feel overwhelming. Together, you’ll determine whether working side by side is the right fit to meet your family’s unique needs.

An advocate can be a good friend to have on your side, especially when things get complicated. Sometimes there is so much information being offered that it is nearly impossible to hold it alone and sort out what you have been told. As your advocate, we do our best to ensure that everyone understands information being dispensed and that your questions are answered appropriately.

This is a time when having someone in your corner matters most. We understand the right questions to ask, work directly with care providers, and help translate complex information into clear, actionable guidance—so you can make confident, informed decisions.

Caring for a loved one can also bring emotional strain, difficult conversations, and differing opinions among family members. As an objective partner outside the family dynamic, we help facilitate productive discussions, encourage collaboration, and work toward alignment. While we are not therapists, we are trained to support families through challenging moments and empower them to move forward in a way that best serves their loved one.

Beyond Driving with Dignity is a compassionate, facilitated program focused on older driver safety. Founded in 2008 by retired Ohio State Trooper Matt Gurwell, the program helps older adults and their families navigate the sensitive transition away from driving when safety becomes a concern while honoring independence and dignity.

Using a guided self-assessment approach, the program supports families in evaluating an older loved one’s driving future. When continued driving is appropriate, it offers strategies to help extend mobility safely. When “driving retirement” is the best option, the program provides alternatives, resources, and a personalized transition plan from the driver’s seat to the passenger seat.

Through one-on-one assessments, educational presentations, and professional guidance, Beyond Driving with Dignity empowers families to make informed decisions with clarity, empathy, and respect, promoting safer choices on the road and peace of mind for everyone involved.

The EASE Program (Employee Assistance Solutions for Eldercare) from Senior Care Authority is a specialized eldercare support initiative designed to help employees and their families navigate the challenges of aging loved ones. EASE provides access to senior care placement and eldercare consulting services through a trusted team of Certified Senior Advisors.

This program helps individuals locate the best senior living options, such as assisted living, memory care, and independent living, while minimizing stress and avoiding common pitfalls. Employers can include EASE as part of their benefits package to support employees dealing with caregiving responsibilities, which can improve workplace well-being and reduce absenteeism.

Services may include placement assistance, advocacy, referrals, and guidance through complex healthcare systems, often at no cost or reduced cost to the employee. The goal is to provide high-touch, personalized support that allows families to make informed care decisions with confidence, while helping employers retain and support their workforce